Office Dynamics

APRIL 2, 2015

Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. I recently came across this list from one of my classes and wanted to share it. Good communication skills. Organization skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

OCTOBER 9, 2018

I have been hosting the Annual Conference for Administrative Excellence for 25 years. I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. Be assertive in a professional fashion. Do not sit in your room waiting!

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

MARCH 10, 2015

(Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Star and World Class Assistants think before they speak, in most instances.

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

MARCH 18, 2015

This is a vital topic I cover in my Star Achievement Series® , World Class Assistant™ Certificate program , and one-on-one coaching. Many administrators are now handling their executive’s pre-read meeting materials by printing, reviewing and flagging them as appropriate. Do you have the courage to be World Class?

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. An Intent to Apply form will be sent to the student prior to attending their class.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

JANUARY 23, 2017

Today I am focusing on tactfully voicing your opinion, which is another topic I cover in our World Class Assistant Certification course. I encourage you to work on this vital business skill. Come see me live in Chicago for Administrative Professionals Week! Have an awesome week! Joan Burge.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

Office Dynamics

MARCH 9, 2018

I was teaching a class two weeks ago from the Star Achievement Series®. Related: Set Healthy Boundaries Webinar for Administrative Professionals. Setting Healthy Boundaries. Our theme for that day was the attitude component of Star Achievement. Good luck with setting healthy boundaries!

Monster 180

Monster Travel Administrative Professionals Email 180

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

Assertiveness 100

Assertiveness Administrative Professionals Training Mentoring 100

Office Dynamics

MARCH 7, 2010

I have been in the training and professional speaking business for almost 20 years. Most of my work is conducting on-site workshops and seminars for a specific organization's administrative professionals' staff. One of the newer executive assistants showed up late for the class. So she was right in front of me.

Assertiveness 100

Assertiveness Training Administrative Professionals Mentoring 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. At that point, I just let her be as she wanted.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

The Office Professionals Place

FEBRUARY 24, 2010

Everyday in the workplace our professionalism is tested, there are situations that will be unpleasant to deal with, people who are rude, bosses who are demanding, and work that may seem demeaning, but in today’s economy, keeping a job is like finding a pot of gold, you are fortunate to have it. Let them have their words. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100