2021 Assertiveness Email Management 
Success
JUNE 22, 2021
Sales managers are responsible for optimizing seller performance to realize revenue goals. Often, sales managers rely on training to help improve seller performance, but this approach by itself is insufficient. It influences how they think, feel and behave as they manage their business and interactions with customers.
Bonnie Low Kramen
JANUARY 27, 2021
It is with these stories firmly in my mind that I share my Wish List for 2021, the year when we hopefully will come off “hold” and get to live more fully again. In fact, the most effective assertiveness happens calmly, factually, and directly. To that I say, “Respect, Recognition, Raises, and Roses” is a plan for 2021.
Bonnie Low Kramen
FEBRUARY 10, 2021
By Bonnie Low-Kramen | February 15, 2021. In 2021, the profession is still 95-98% female. If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. Oh, and bullied by managers and peers? Be present in your manager’s email signature.
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