Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 279

Email Customer Service Gifts Purchasing 279

Ideas.Ted

JULY 8, 2021

Flocc alternates heads-down “red time” with Swedish fika ( a coffee break), while Glasgow call center Pursuit Marketing offers workers free breakfast before they hit the phones. Synergy Vision, a London-based medical and health care communications company, introduced a four-day week in late 2018.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Laughing all the Way to Work

DECEMBER 12, 2009

Sometimes e-mail is not the best way to communicate and it needs to be followed up by a phone call or face-to-face short meeting. Put it in a folder for your boss’s signature in completed form, i.e. envelope clipped to letter and attachments. I usually put a sticky note on it for that as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International 2009 100