Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Then she returns the ticket to the customer, who resumes shopping. That’s finishing strong!

Email 279

Email Customer Service Gifts Purchasing 279

Ideas.Ted

JULY 8, 2021

Rich Leigh, whose Gloucester firm Radioactive PR moved to a four-day week in 2019, told me, “I can’t move for great resumes from great people” who were wanting to escape London but remain in the industry. Synergy Vision, a London-based medical and health care communications company, introduced a four-day week in late 2018.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Laughing all the Way to Work

DECEMBER 12, 2009

Put it in a folder for your boss’s signature in completed form, i.e. envelope clipped to letter and attachments. If you are sending the letter by regular mail, courier or registered mail, make sure you have the proper postage, courier slips or forms filled out. I usually put a sticky note on it for that as well.

Time Zones 100

Time Zones IAAP International 2009 100