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7 Qualities of the Most Charming People

Success

He’s confident. Perhaps you slump your shoulders, or maybe you square them assertively. Those with personal magnetism, or charisma, are usually self-confident optimists. This article was published in April 2015 and has been updated. You know the guy. He’s poised. His words are well-chosen. It’s his whole being.

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24 Do’s and Don’ts to Improve Your Emotional Intelligence

Success

How you handle high levels of stress can mean the difference between being assertive and poised or being negative and disgruntled. Emotionally intelligent people are unwilling to be bogged down unnecessarily by others’ mistakes, so they let them go quickly and are assertive in protecting themselves from future harm.

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Skills required to be a good minute taker

Practically Perfect PA

Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016.

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