7 Tips for Executive Assistants Who Want To Be More Assertive

Office Dynamics

Do you want to be more assertive? Learning how to tactfully voice your opinions and assert your needs as an executive assistant is important. Many assistants have crossed the line from assertive to aggressive. So what is the difference between assertive and aggressive? Many people confuse assertive and aggressive behavior. What’s the difference between being assertive and aggressive? Assertiveness is the way to go because it is the happy medium.

Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

We have about 5 spaces left for our fall 2015 class. Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Communication Skills Self Development assertive change maker communication free webinar getting to yes how to get what you want at work persuasion training for assistants world class assistant

2015 162

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All the free training we offer in one place!

Office Dynamics

Register for the December event, End-of-Year Reflection & Celebration: Sending 2015 Off With a Bang! Join Joan Burge as she shares personal insights from 2015 and offers helpful guidance for setting yourself up for success in the coming year. At Office Dynamics International we love what we do. Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence.

2015 171

Getting People to Notice You At Work

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Professional Image Workplace Tools get noticed get noticed at work how to get your boss to notice you shine stand outDo you struggle with letting your light shine? When you work in a mid to large size organization it is easy to get lost in the crowd. If you are lost in the crowd, people cannot promote you, support your goals, recommend you for projects or leverage your great talents.

2015 186

Practicing Principles of Persuasion

Office Dynamics

Admin Assistant Training Assertive Communication Skills administrative assistant courage negotiation persuasion workplace skillsThis week I have a short but powerful Monday Motivator for you. Tomorrow we’ll be offering a free webinar focused on Getting to Yes, which has brought up a lot of thoughts around the idea of assistants needing to build the power of their persuasive skills. Here are 7 ideas for principles of persuasion to implement right away.

2015 180

Are You Too Busy for The Most Important Partner In Your Office? The Importance of Daily Huddles

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Communication Skills Difficult People Executive Blog free training Interpersonal Skills Leadership Mgr/Asst Team Problem Solving Self Development Teamwork Time Management administrative assistant administrative team daily huddles executive executive and assistant partnership executive assistant people processes question and answer stronger teams success success in the workplace

2015 192

Celebrating Administrative Professionals

Office Dynamics

Administrative Assistants Rock! Join our April Blog-A-Thon. April is just around the corner and we love celebrating administrative professionals! This is the month we can (and will) celebrate in a big way. In honor of Administrative Professionals Week (4/20 – 4/24) and Office Dynamics 25th Year in business educating administrative professionals and their executives, we are bringing back our Blog-a-Thon.

4 Ways To Get Noticed At Work

Office Dynamics

Didn’t get a chance to register for the 2015 Annual Conference for Administrative Excellence? Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Motivators Self Development administrative profession get noticed at work Joan Burge Monday Motivators Star Quest throwback visible assistantDon’t Get Lost In The Clouds … The Visible Assistant . Hello Monday Motivators! I hope you had a great weekend.

2015 166

Choose to Avoid Negative Talk In The Office

Office Dynamics

Admin Assistant Training Assertive Career Management Communication Skills Difficult People Etiquette Motivators Professional Image communication dragons in the workplace negative co-workers partnership professionalism self-control strategic workplace effectivenessImagine this… There is a huge fiery dragon roaming the earth. Some days, the dragon is a little more tame and other days the dragon is on a rampage breathing fire. Do you know this dragon?

2015 168

Communicating With Your Manager

Office Dynamics

Registration is open for upcoming 2015 classes. Admin Assistant Training Assertive Career Management Communication Skills Executive Blog Interpersonal Skills Mgr/Asst Team Organizational Skills business communication calendaring daily huddle professional partnership The Importance of Daily Huddles. When I was an executive assistant, one of the best success strategies my favorite executive taught me, at a young age, was to have daily huddles with him.

2015 171

Executives and Assistants are Struggling Today

Office Dynamics

Executives and Assistants Working in Partnership: The Definitive Guide (by Joan Burge with Chrissy Scivicque) will be released early October 2015. [This article was originally posted at Executive Secretary Magazine.]. There is no greater relationship in the workplace than that of an executive and an Assistant. I can honestly say that because of my experience in the administrative profession for 20 years in a variety of organizations.

2015 153

Qualities Of A Great Assistant

Office Dynamics

What qualities do assistants think you need to be a great assistant? Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Over the years, I have collected more than 300 ideas. I recently came across this list from one of my classes and wanted to share it. If you are an assistant reading this blog, check off the ones that describe you.

2015 167

Take Your Seat … At The Executive Table

Office Dynamics

Admin Assistant Training Admin Tips Administrative Professionals Week Assertive Career Management Self Development Workplace Tools 21st Century Administrative Professional administrative professional Debbie Gross executive table lean in news skills for assistants required skills for assistants <Guest Post by Debbie Gross> Take Your Seat…At the Executive Table. Administrative Professionals leading in the 21st-century.

2015 164

Who Is Office Dynamics International?

Office Dynamics

At Office Dynamics International we are celebrating 25 years of serving the administrative profession. Perhaps you’ve known us for a long time or you’re new around here. Either way, we want you to know who we are and what we believe. We Passionately Believe. The administrative role is a noble calling. In a “Career of Choice” mentality. “Falling into a job” will never compare to “falling in love with your career.”

Blog-a-Thon Bonus Announcement

Office Dynamics

BONUS BONUS BONUS!!! Get Bonus Entries In Our Blog-a-Thon For The Administrative Profession. For those of you who are participating in our blog-a-thon this April we want to give you even more ways to get entered to win. Announcing BONUS entries with social sharing. You MUST hashtag your past #adminblogathon in order to be entered for the bonus entries. Example of a Tweet or Facebook Post: This article changed my life [add your favorite article link] #adminblogathon.

2015 153

Is it time to bust your comfort zone?

Office Dynamics

Admin Assistant Training Assertive Career Management Leadership Problem Solving Self Development Stress Management Workplace Tools #bustthezone comfort zone free webinar Jasmine Freeman stretch your skillsWe’re all familiar with the comfort zone: That risk free place of ease and certainty with no surprises. It’s always the same in the comfort zone—nothing bad happens, but nothing particularly good either.

2015 147

Working with a self-reliant boss

Practically Perfect PA

I think during this meeting you will have to be very assertive but it will pay off. I’ve often been asked to give advice to assistants who work with a self-reliant boss. I have experienced this myself and it can be really frustrating.

2015 194

Living Your BIG & Bold Life [Upcoming Event]

Office Dynamics

May 7, 2015. Announcement: Our next free webinar in our celebration series is open for registration. Living Your BIG & Bold Life with Joan Burge. 10:00 – 11:00 AM Pacific Time. Register Now, It’s a free event! Working women hold a unique position in our society. We juggle family, business demands, and social lives. But all too often, we encounter resistance. Glass ceilings, stereotypes, and the physical limitations of time all attempt to hold us back.

2015 132

Live Your BIG & BOLD Life Free Webinar Replay

Office Dynamics

Admin Assistant Training Assertive Attitude Career Management Communication Skills Interpersonal Skills Problem Solving Professional Image Self Development Workplace Tools achieve more bold dreams give yourself permission goals hopes Joan Burge Live a BIG Life mastermind video blog women in the workplace work life balance work life integrationAccess the free webinar replay here. Working women hold a unique position in our society. We juggle family, business demands, and social lives.

2015 141

Maximising your productivity and dealing with interruptions

Practically Perfect PA

Can they get the information themselves or is that you struggle to be assertive with lazy colleagues – can you say ‘no’ more often? Most assistants find that they are the absolute centre of their office, they are the fountain of all knowledge and the keeper of all secrets. This is generally a brilliant place to be and one of the main reasons assistants love their job. One of the draw backs is the constant attention (and adulation) from demanding colleagues.

2015 165

Looking Forward With Intention [Free Webinar for Assistants]

Office Dynamics

Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. For this final session of the year, we’re sending 2015 off with a bang! December 3, 2015, 10:00 – 11:00 a.m. This will be an informative, inspirational session designed to say goodbye to 2015 and enthusiastically welcome in the New Year. It’s hard to believe another year is nearly over.

2015 103

How Well Do You Communicate? by Judi Moreo

Office Dynamics

Admin Assistant Training Assertive Communication Skills Self Development Workplace Tools #adminblogathon Administrative Professionals Day communicate with excellence communication guest blog how well do you communicate Judi Moreo <Guest Post by Judi Moreo> Administrative Professionals are the key to good communication in an organization.

2015 131

Put A Lid On It: Venting Is Bad For You

Office Dynamics

Courtney will be speaking at the 2015 Annual Conference for Administrative Excellence. <Guest Post by Courtney Clark> Don’t you hate that feeling when stress starts to build up, until you reach your boiling point and you feel like you just can’t take it any more? When most of us get to that point, there’s a solution: venting. You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job.

2015 123

Happy Administrative Professionals Week! An Admirable Profession

Office Dynamics

Assistants manage crazy schedules that constantly change, create order out of chaos, plan complex trips, book hotels, deal with difficult people, prepare meeting rooms, greet visitors and ensure their needs are met, run a busy executive’s life, manages stress, is a gatherer of information, deals with complex systems, interacts with hundreds of personalities, has to be organized, be a leader, be assertive and so much more.

What Makes You Proud?

Office Dynamics

Admin Assistant Training Administrative Professionals Week Assertive Career Management Professional Image Self Development #adminblogathon admin Administrative Professionals Day guest post Kemetia Foley list of things I''ve done proud recognition talent You Rock <What Makes You Proud?

2015 125

Does your boss make decisions?

Practically Perfect PA

You also have to be assertive. I’ve worked with a number of Executives over the years and seen many many different types of management styles. Some Executives have been incredibly inspirational, others have been controlling and micromanage your every move and then there are those type of managers I want to discuss today – the manager that never makes a decision. The non-manager so to speak!

2015 157

Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

Wow, what a fabulous April! Did you have the most incredible Administrative Professionals’ Week this year? Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. IAAP teamed up with Staples to #CelebrateAdmins.

2015 116

Secretary vs Assistant – do they think differently?

Office Dynamics

Be assertive. Do I have your attention? Should your title be “secretary,” please do not take offense to what you are about to read. Secretary vs Assistant. Do secretaries actually think differently than business professionals? Are people with the title “secretary” viewed differently than people with the titles “administrative assistant” or “executive assistant”? This all has to do with perceptions.

2015 201

Upcoming Free Webinar! Overworked But Underutilized: Go From Order Taker to Cognitive Being

Office Dynamics

Admin Assistant Training Admin Tips Assertive Assistant Training Career Management Communication Skills Difficult People Leadership Mgr/Asst Team Problem Solving Productivity Professional Image Self Development Workplace Tools assistant professional development assistant training be a better assistant challenge change free webinar get boss to delegate growth leverage talents at work manage up professional excellenceAre You Overworked But Underutilized?

2015 100

Top Communication Tips for Administrative Assistants

Office Dynamics

Use assertive communication skills to manage these situations. (Excerpt from Office Dynamics’ World Class Assistant™ Certificate Program). This article was originally posted at Linked.com. Establishing rapport is critical to attaining successful business and personal relationships. While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills.

2015 189

When To Keep “That”

Daily Writing Tips

assert. Since the 9th century, the word that has been one of the most frequently used words in the English language. It functions as pronoun, adjective, adverb, and conjunction. A browser search for “that” brings up 14,490,000,000 hits. Small wonder so many copy editors do their best to stamp out that whenever possible. One editor tells his authors to search their manuscript for all uses of the word that and then “Evaluate each and delete 95% with no loss of meaning.”.

2015 87

Be even more successful by using these 3 little words

Office Dynamics

Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues and clients: “I believe you’re right.” One of the benefits of being in my line of work is learning little-known, proven workplace-effectiveness techniques that increase success – and then sharing them with you!

2015 113

Irreparable vs. Unrepairable

Daily Writing Tips

The report] asserted that radiation exposure did unrepairable harm to genetic material and increased the probability of defects and mutations in future generations. . A reader asks, What are the differences between the use of “unrepairable” and “irreparable?” ” Pronunciation note: Unrepairable: un-ree-PAIR-uh-buhl. Irreparable: i-REP-uh-ruh-buhl. Both words are used to mean “incapable of being mended,” but unrepairable is nonstandard in American usage.

2015 81


Daily Writing Tips

An explanation published in 1847 asserted that the term Luddite originated in the name of Ned Ludd, “a person of weak intellect,” who broke into a house “about 1779” and destroyed two weaving frames. The word Luddite originated in the nineteenth century as a label for an organized group of English workers and their sympathizers who set out to destroy manufacturing machinery in the midlands and north of England between 1811 and 1816.

2015 73

Meanings of Tool

Daily Writing Tips

A reader wants to know who’s right about the use of the word tool: My brother vehemently asserts that a tractor counts as a tool, since it is an invention that helps someone do something. However, the rest of [my friends and family] maintain that since it is mechanical as opposed to manual, it does not fit the general connotation of a tool. Please help in settling this discussion once and for all. Like many common English words, tool is used with both literal and figurative meanings.

2015 73

Prop, Props, and Props To

Daily Writing Tips

An op-ed writer asserts, “Government should not prop up greyhound racing.”. Facebook postings often educate me in current usage. A recent discovery comes from this comment about a television show called Shark Tank : Georges’ caring nature steals the show and the hearts of the judges. It goes to show that character can never be undervalued or underestimated…Props to Paul Mitchell cofounder John Paul DeJoria for recognizing that.

2015 72

The Argentine and Ukraine

Daily Writing Tips

Quoted in a BBC article, Oksana Kyzyma of the Embassy of Ukraine in London asserts that Ukraine is both the conventional short and long name of the country. A reader wonders about the phrase “the Argentine”: I often come across the phase “the Argentine” in older books. People are said to “go out to the Argentine” for vacation or business. Mostly, these books are by British authors.

2015 59

Are Excuses Derailing Your Career?

45 Things

But within a few months of making such an assertion, you have fallen back into the same old behaviors. How many times have you made a New Year's resolution, or a promise to yourself that you will change? You make excuses to yourself, of course, but those are often ridiculous. In a new book, " Triggers ," author and leadership guru Marshall Goldsmith says that these "excuses" you make to yourself are really much more.

2015 74

13 Tips for Establishing Healthy Boundaries at Work and in Life

Musings of a High-Level Executive Assistant

Once you learn to be aware of an unreasonable request or situation, to trust your gut, and establish boundaries, THEN saying no, negotiating for what you want, and asserting yourself becomes much easier, and if I dare say, natural. Hello New and Returning Readers, Many apologies that I have not been blogging as much. I have been getting your comments and emails. It’s been a very busy year so far and I can’t believe half of the year is almost over. Time flies when you are having fun!

2015 40

Webinar Etiquette and Protocol for Live Events

Office Dynamics

We’ve been hosting a free monthly webinar since January of 2015 and as the events grow each month the chatter during the event increases. Assertive Attitude Communication Skills Interpersonal Skills Professional Image Workplace Tools #officedynamics admin assistant etiquette Facebook Live Joan Burge professionalism protocol webinar webinar etiquetteIt’s time to talk about webinar etiquette.

Skills required to be a good minute taker

Practically Perfect PA

Assertiveness. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016. Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately.

2017 159

Do you have what it takes to be Revolutionary? Admin Conference Recap

Office Dynamics

Our event this year was much bigger (in numbers) than 2015 and we were in a much larger convention space area than ever in the history of Office Dynamics so it took a tremendous amount of mental and physical energy on my part for 4 full days and nights. Colette said assertiveness shows respect to you and others. Do you have what it takes to be Revolutionary? Well, I have finally recuperated from hosting our big conference. It was a huge success and was worth all our time and energy.

2016 187

5 More Sentences Rendered More Concise

Daily Writing Tips

The phrase “go ahead and” is a classic example of an extraneous phrase, preceding a verb, likely to turn up in speech when the speaker wishes to avoid seeming too assertive, but it has no place in writing, and the sentence can be further pared down by reducing it to a bare imperative statement with an implied subject: “Turn off the valve.”. This mechanism was declared invalid by the European Court of Justice on October 6, 2015.

2017 47