Remove 2015 Remove Assertiveness Remove Confidence Remove Management
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24 Do’s and Don’ts to Improve Your Emotional Intelligence

Success

Do: Manage your stress. How you handle high levels of stress can mean the difference between being assertive and poised or being negative and disgruntled. Failure can erode your self-confidence and make it hard to believe you’ll achieve a better outcome in the future. Cody McKibben, Thrilling Heroics 3. Do: Reflect on your day.

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Skills required to be a good minute taker

Practically Perfect PA

Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Robyn runs the popular The Art of Minute Taking course at Victoria University, Wellington, New Zealand, where it was the top Professional and Executive Development course for 2015 and 2016.

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