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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

In emails and phone calls, Lynch explained that “it’s easier for our clients to see everything, then pare back” as desired, and that deleting is easier than mocking up additional pages. During a follow-up call, Craig learned that the client’s real concern was “about being able to deliver on her side of her business once my work was complete.”

2014 254
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The Benefits of a Performance Culture (and How to Implement One)

Success

Foster says he learned a few things after the company’s first eight years of growth. A major lesson learned at Excel in the early days is the virtue of hard work. We were making a lot of cold calls, just pounding the phones, to try and convince people to work with us. Still, he kept his eyes on the prize—making Excel viable. “I

2005 328
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SMART objectives

Practically Perfect PA

As part of the Executive team develop the 2014/15 marketing strategy for the business. Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. The first large commercial event is in July 2014. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100
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SMART objectives

Practically Perfect PA

As part of the Executive team develop the 2014/15 marketing strategy for the business. Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. The first large commercial event is in July 2014. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100
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SMART objectives for assistants

Practically Perfect PA

As part of the Executive team develop the 2014/15 marketing strategy for the business. Develop the 2014 content marketing strategy in line with business activities and the 2014 events calendar. The first large commercial event is in July 2014. To be completed for Q3. Skills related objectives. To be completed by Q3.

2014 100
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Read what these ladies say about their 3-hour intensives!

Step It Up VA Coaching

That one service p ackage has resulted in new revenues of $3,000, making the cost of Donna’s coaching session totally worth the investment, and several times over! For just $197, we’ll get on the phone together for 3 hours of strategy, support, coaching, information, guidance – - whatever YOU need. ” investment.

2014 100
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Top 10 Small Business Trends for 2013

Small Business Labs

.  We expect this form of “mobile commerce” will take off in 2013 as personal service firms, retailers of all kinds and even industrial firms take advantage of the lower costs, increased flexibility and high levels of customer satisfaction that mobile business provides.     6. .     7.  

2013 100