Remove 2012 Remove Customer Service Remove Holidays Remove Learning
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.

Email 279
article thumbnail

Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.

2017 279
article thumbnail

Introducing the SUCCESS 125

Success

In the process, he learned a lot about what the community needed and the role which digital ignorance played, and made it his business to understand the problems, know what resources were available and find solutions. And in 2012, Egwuonwu founded World Dream Day. Paul Epstein. Sports executive, sales leader, speaker.

Mentoring 312