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7 Customer Service Books to Help You Level Up Your Business

Success

The authors also pay special attention to online reviews and social media along with more traditional sales and support techniques. From turning complaints into positive reviews to employee hiring and training, this book will assist you in creating a company with customer service as its foundation.

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Is Corporate Social Media Sales Media?

Small Business Labs

Blog powered by TypePad Member since 01/2005 « Great Quote on Consumer Versus Business Social Media | Main | The Small Business Side of Maker Faire » May 20, 2010 Is Corporate Social Media Sales Media?   People use social media for social reasons; companies use social media for sales. 

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Great Quote on Consumer Versus Business Social Media

Small Business Labs

Blog powered by TypePad Member since 01/2005 « DMAs Spring Magazine Focused on Going Global | Main | Is Corporate Social Media Sales Media? If we mention a product or service that we received for free or other considerations, we will note it. Verify your Comment Previewing your Comment Posted by: | This is only a preview.

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Local Online Advertising to Increase 18% in 2011

Small Business Labs

  This is much faster than their 2011 overall advertising growth forecast of 5%.  billion in 2011. .  billion in 2011. If we mention a product or service that we received for free or other considerations, we will note it.   This results in the overall market for onlilne advertising reaching $35.7

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AZVAs the Podcast Episode 9: What 2010 tells us about 2011

Loosely Speaking

November Poll Questions— If yours is selected, we’ll treat you to coffee or tea on us whenever you are next in Prescott: In early 2011 we’ll feature a Q & A session based on questions our listeners have asked us. Katie Baird , owner of Loose Ends , specializes in web development and social media support.

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Smartphone Sales to Over Take Feature Phone Sales in 2011

Small Business Labs

Blog powered by TypePad Member since 01/2005 « 1 in 8 Consumers Forecasted to Cut or Eliminate Cable TV in 2010 | Main | An Overview of the Non-Profit Sector » May 12, 2010 Smartphone Sales to Over Take Feature Phone Sales in 2011 Nielsen is forecasting that smartphone sales in the U.S. will exceed "dumb" phones in 2011

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How To Hire And Manage Freelancers, According To Experts

Allwork

Many freelancers and small business owners optimize their personal social media pages to better advertise their services. Review marketer job descriptions to better understand standard skill sets of different marketing specialties, and tailor your interview questions accordingly. That’s why we recommend an onboarding checklist.