Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

APRIL 15, 2010

Here in 2010, the potential for Virtual Assistants with current and cutting-edge Internet Marketing skills has never been better. 100 Coupon Code: IMST2010 Internet Marketing Specialist 2010 Training Program The course starts April 26 and seats are limited, so take advantage of this offer now. Well, things have not slowed down.

2010 100

2010 Training Social Media Microsoft Outlook 100

Stephanie LH Calahan

DECEMBER 2, 2009

Try This Instead | Main | Be Smart About Using the Telephone » The Great Calendar Debate - Paper or Electronic - 21 Experts Weigh In We are in the home stretch of 2009 -- bring on 2010!!    One item frequently purchased at this time of year is a calendar or planner for the upcoming year. 

Calendars 100

Calendars Microsoft Outlook Twitter Purchasing 100

Make or Break Moments

JANUARY 29, 2010

Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships? If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition.

Learning 100

Learning Customer Service 2009 Social Media 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

2010 100

2010 Interviewing Time Zones IAAP 100

Office Dynamics

JUNE 24, 2014

Join Business Management Daily, Wednesday, June 25, for 7 Strategies for Creating E-Newsletters That Get Results and you’ll learn all the nuts and bolts. Please click here to learn more about this webinar or to register today ! SharePoint 2010 offers a better alternative to managing your work team processes and communication. .

Training 100

Training 2014 2010 Calendars 100

Make or Break Moments

JULY 16, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. I am thrilled! Thank you so much for this recognition. You can read more info about this circulating scam at the following sites: [link] [link] [link] [link] Deborah Chaddock Brown said, Thanks Caitlin for your dose of reality.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

APRIL 14, 2010

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. This regional economic development trade summit is the brain child of Rita Singh from Miraj International.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 7, 2010

I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. But it certainly didn’t start there. Rewarding customers means more than quirky holiday discounts and thank-you cards.

Customer Service 100

Customer Service 2005 2009 2008 100

Make or Break Moments

MARCH 9, 2010

What lessons can we learn? Tags: BusinessWeek , customer first , customer focused , USAA Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JANUARY 5, 2010

Like snowflakes, each customer’s needs are different and we have to be open and aware by using our active listening skills to learn about their unique circumstance. My backyard is buried in the white stuff. Yesterday as my daughter and I drove down the snow-covered road she had an interesting observation. It is so true.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 13, 2010

I recently learned a lesson from a group of young boys who had developed a band. Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JUNE 2, 2010

Posted by Deborah Chaddock Brown on June 2, 2010 under Listening , Missed Moments , social media | Be the First to Comment Just saw this link on a tweet The Biggest Shift Since the Industrial Revolution.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 3, 2010

It was an incredible day – more about what I learned in future posts – and several sponsors provided beverages and food to make the day completely FREE to those in attendance. Tags: first impression Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. Sharing our passion for what we do is a great way to learn new ways to make the customer experience better, to market ourselves better, to learn from each other to be more effective. All inspired by Seth Godin.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 11, 2010

She said lots of thought provoking, inspirational stuff as Maya often does but the one quote that really struck me was this one: ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ ’ How true is that?

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

APRIL 30, 2010

you’ll learn how often you should participate. Time to make a commitment. Tags: create a social media strategy , social media strategy , strategy worksheete Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Social Media 100

Social Media Customer Service 2009 2010 100

Make or Break Moments

JULY 13, 2010

In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. A favorite customer of mine called last week and asked if we could meet for an hour. His example is saying yes to keep food on the table.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. Groups are a great way to make connections, show off your expertise and learn from industry leaders.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

AUGUST 9, 2010

When I learned of the diagnosis I went straight from the store to the hospital to give her a hug. Tags: Bekah Facemire , building customer relationships , Drug Mart Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. We didn’t grow up together.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 18, 2010

Great meeting to learn about new sites, new social media techniques. Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You’ll feel welcome and nourished! Norma said, I agree!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 27, 2010

We engage customers by listening to them, interacting with them, and then acting upon we learned. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. This article ( [link] ) points out 20 words that can also make a huge impact on customer perceptions.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 26, 2010

But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. Here’s something I’ve learned on my own: It makes sense to have different elevator pitches based on the venue or your current business focus. It is worth the time it takes to visit.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 27, 2010

Or determine what your customers need and work backward, even if it requires learning new skills. Tags: Amazon , customer first , customer focused business , Fast Company , Kindle Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

MAY 4, 2010

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 4, 2010

We can all learn a lesson from banks by listening to our consumers and providing a marketing message that answers their most prevalent questions. Scandal, fear, anger, and a general loss of confidence from consumers have made banking a challenging field. Two enthusiastic thumbs up.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 28, 2010

Conversely – how would I ever develop relationships with the other associates to learn about them, if they never came in my office? We started to learn about each other. Comment Schmomment 2010-07-03 | State of Mind Coaching & Training said, [.] They didn’t know me. They didn’t trust me. They came to vent.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 19, 2010

I thought I would prefer someone from the United States and Canada but I soon learned that they were the highest cost and not all had experience. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Cool beans. So how do you set yourself apart?

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Make or Break Moments

MAY 6, 2010

If you could pick one person to work with and learn from; who would that be? You were so thougtful to share with other hundreds of women to learn and grow. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. SINGH said, Hi Deborah This is beautiful.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Thanks so much for sharing.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. In fact, I’m not a very gracious “getter.&#

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

MARCH 11, 2010

The group learned that by sticking with their own comfortable way of communicating rather than trying to be sympathetic to other communication styles, they struggled to develop a relationship of trust and mutual respect. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 16, 2009

Lesson Learned: One way to create sales is to get people into the store. Tags: drive traffic , First Impressions , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. The marketing worked, I was there in person.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 7, 2010

Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? I learned today from CustServ that the cost of lost customers equals 338.5 BILLION a year ! .&# Thanks for the mention!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 9, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Tags: discounts , Levin Furniture , pricing , quality Julie-Ann said, Fantastic learning point for many businesses out there! It was time. The last time I bought a chair I was pregnant with my first born. Sure, me too.

Customer Service 100

Customer Service 2009 Purchasing 2008 100

Make or Break Moments

JUNE 15, 2010

He’s too new in the sales game to have learned the trick many sales people adopt – focusing their sales efforts on the items that bring the biggest commission. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. It is quite an experience.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 7, 2010

The genesis for the series itself has all the makings of a thrilling read: regular correspondence between people around the world; a proactive collaboration between 15 countries; and two marketing professionals who have never met each other face to face, scrambling to learn how to publish a book from the ground up.

Social Media 100

Social Media Customer Service 2009 2008 100