Remove 2009 Remove Phones Remove Policies Remove Training
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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. What policies or procedures do you have in place for telephone answering? If you had to rate that experience from the caller’s perspective – how would you do?

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Is Customer Service Part of Your Business Process?

Make or Break Moments

They’d found me on the Internet and wondered if I would come and conduct training for their call center employees. The step-by-step instructions for how you do what you do so that someone could walk in off the street – read the manual – and continue your business operations without missing a beat.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A lot of policies were focused was on helping small businesses with a “£2.5 However, these headline grabbing, unsubstantial and inflated promises hide many policies that will place a huge strain on SME’s. Not policy.

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2 Big Myths About Work You Need to Ditch

On The Job

which specializes in ethics and workplace compliance training, says that showing you’re dedicated by “volunteering” your time is a mistake. “A Or, they refuse to go to sexual harassment training because they disagree with what’s said about sexual orientation.” October 28, 2009 10:57 AM Anita said. Social networking.

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Building on your skills

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â

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11 Halos - Part 3 (reporting & fans)

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs 11 Halos – Part 3 (reporting & fans) Friday, June 19, 2009 at 4:19 pm // By: // Category: Baseball Today, he drove to Tempe, to the Angels Tempe Diablo Stadium to report. Received equipment, signed up for his new insurance program (yeah!),

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Tandem Social Networking

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. in our area.