Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

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Laughing all the Way to Work

DECEMBER 5, 2009

.© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid. 411 Look Up 411.ca

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Laughing all the Way to Work

MARCH 29, 2009

© Copyright Patricia Robb 2010 30 March, 2009 When working isnt fun: Ho hum, ho hum, its off to work I go. If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking.

Time Zones 100

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Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

Google 100

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Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. I basically know how to answer the phones and take messages.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Admin in the Spotlight: Interview with Lynn Holgat. I love your articles!

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. April 09, 2009 Patricia Robb said. Patricia April 10, 2009 Foley-In-Charge said. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. February 22, 2009 Patricia Robb said. February 22, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 14, 2009

© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. February 25, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. If the meeting is internal, I send a meeting request, but for external meetings I tend to just confirm with them the meeting details by phone or e-mail.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. That is why I suggest when you go to an interview you should ask questions and find out exactly what “providing administrative support&# means. jackal [link] October 12, 2009 Anonymoussaid. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. September 21, 2009 Patricia Robb said. Oh, I agree.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. January 13, 2009 Anonymoussaid. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© Let your fingers do the walking: Quick keyboard sh.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. March 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. February 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

2007 100

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Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Lets enjoy our day together.©

Time Zones 100

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Service Untitled

SEPTEMBER 15, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service Pet Peeves Douglas September 15, 2009 Angry Customers , Customer Service Experience 2 Comments I came across this post recently, which lists some of the more prominent customer service pet peeves submitted by the blog’s readers.

Customer Service 40

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Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. October 10, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

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Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

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Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Acronyms are annoying.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.©

Time Zones 100

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Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Lets enjoy our day together.©

Training 100

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Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

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Laughing all the Way to Work

JANUARY 24, 2009

© Copyright Patricia Robb 2010 24 January, 2009 Some People see Roadblocks -- Others see Hurdles. If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. Patty Buckner, North Bay January 26, 2009 Anonymoussaid.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 26, 2009

© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! July 30, 2009 Anonymoussaid. July 31, 2009 Patricia Robb said. July 31, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© I hate waiting! Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. June 16, 2009 Ericasaid. June 17, 2009 Patricia Robb said. Patricia June 17, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Admin in the Spotlight: Interview with Lynn Holgat.

Agenda 100

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Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Admin in the Spotlight: Interview with Lynn Holgat. ► 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. Admin in the Spotlight: Interview with Lynn Holgat. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© How do you plan to be funny in December?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100