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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work? Were all human and should treat each other that way. Having Trouble Planning A "Non-Religious" Office Party?

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Ten Small Business Startup Ideas – 2009/09/20 by Stefan Töpfer on Sep 20, 2009 If you are sat at home this weekend contemplating starting your own small / micro home business or becoming a self-employed freelancer / sole trader then here are ten quick-fire business ideas to use as a starting point. Sponsors Advertise Here?

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!

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Set Yourself Apart from the Competition » Make or Break Moments

Make or Break Moments

The first project – transcribe a one hour speech from an audio file. I sent emailed interview questions. His responses anticipated my questions – he offered a website, an easy way to upload my audio file and a clear cut amount of time I could expect the job would take. I started to look at their test scores.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Use a specific business calendar to keep a reminder of your schedule.

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