The Small Business Blog

NOVEMBER 30, 2009

Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo!

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The Small Business Blog

OCTOBER 26, 2009

Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST. Digg Furl Netscape Yahoo!

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Make or Break Moments

JULY 19, 2010

The first project – transcribe a one hour speech from an audio file. His responses anticipated my questions – he offered a website, an easy way to upload my audio file and a clear cut amount of time I could expect the job would take. Shriram joined my team.

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Make or Break Moments

FEBRUARY 4, 2010

In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.

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Make or Break Moments

APRIL 30, 2010

I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started. This is a workshop that I am invited to give on a regular basis and because I know you can’t come to Ohio and hear me speak, I have created a couple audio files that will walk you through each of the pages in the workbook.

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The Small Business Blog

MAY 16, 2010

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Use a specific business calendar to keep a reminder of your schedule.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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The Small Business Blog

JUNE 4, 2010

Marcus founded Direct Sitters in March 2009 after always dreaming of running his own company, and seeing a gap in the market for a short-term house sitting service. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 19, 2009

Opinions – Small Business Quote of the Week » « Previous Entries This entry was posted on Friday, November 20th, 2009 at 12:08 am and is filed under WinWeb. Find out more and watch business videos @ WinWeb TV « How To Make This Recession Work For Your Small Home Business. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 21, 2010

« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. If you have additional tips, please share them in the comments section. Ignore your spendings on CS & u’r toast.

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

DECEMBER 18, 2009

Ethics – Small Business Quote of the Week by Stefan Töpfer on Dec 19, 2009 A small business quote keeps you thinking, inspired and entertained. Smaller businesses often say the words, but can’t get in on the act. Clare Short (b. Smaller businesses often say the words, but can’t get in on the act. Clare Short (b.

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The Small Business Blog

MARCH 24, 2010

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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The Small Business Blog

DECEMBER 28, 2009

Christmas – Small Business Quote of the Week by dave on Dec 29, 2009 A small business quote keeps you thinking, inspired and entertained. What I don’t like about office Christmas parties is looking for a job the next day. Phyllis Diller (b. What I don’t like about office Christmas parties is looking for a job the next day.

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The Small Business Blog

AUGUST 6, 2010

Top 5 Sales Tips for Small Business » « Previous Entries This entry was posted on Saturday, August 7th, 2010 at 7:32 am and is filed under Pitch of the Week , WinWeb. « 9-5 or 5-9? Does It Really Matter? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

2007 100

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The Small Business Blog

JULY 30, 2010

Top 5 Tips for Avoiding Employment Lawsuits » « Previous Entries This entry was posted on Saturday, July 31st, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. « John Needs YOU! You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

JULY 30, 2010

« The Inception of a Business Idea WinWeb Pitch of the Week -Domoticware » « Previous Entries This entry was posted on Friday, July 30th, 2010 at 10:25 am and is filed under SME-Blog. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

JUNE 13, 2010

Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch. Provide content that will appeal both to the readers of the site and also to search engines. Use the website to provide speedy help and assistance.

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The Small Business Blog

JULY 23, 2010

« Being In Business Means Being Online Top 5 Tips for Writing Content for a Small Business Website » « Previous Entries This entry was posted on Saturday, July 24th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

AUGUST 1, 2010

Consider Employment Practices Liability Insurance (EPLI) to cover you against claims or lawsuits filed against you by employees. » « Previous Entries This entry was posted on Monday, August 2nd, 2010 at 7:00 am and is filed under Business Checklists. Discrimination or harassment in the workplace will result in big trouble.

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The Small Business Blog

JULY 16, 2010

« Finding Your Feet In The Business World Top 5 Ways of Increasing Business Speed » « Previous Entries This entry was posted on Saturday, July 17th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 13, 2009

Ideas – Small Business Quote of the Week by Stefan Töpfer on Nov 14, 2009 A small business quote keeps you thinking, inspired and entertained. Ideas are useless unless used.” You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 6, 2009

Economics – Small Business Quote of the Week by Stefan Töpfer on Nov 07, 2009 A small business quote keeps you thinking, inspired and entertained. “The volatility at the core of deregulated financial institutions makes a world economy that is organised as a system of free markets essentially unstable&# John Gray (b.

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The Small Business Blog

NOVEMBER 28, 2009

by Stefan Töpfer on Nov 28, 2009 « WinWeb Announces £10′000 Business’09 Finalists Dubai World – British Banks Building Castles In The Sand » « Previous Entries This entry was posted on Saturday, November 28th, 2009 at 11:42 am and is filed under Balderdash. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 20, 2009

Opinions – Small Business Quote of the Week by Stefan Töpfer on Nov 21, 2009 A small business quote keeps you thinking, inspired and entertained. Monopoly is a terrible thing, till you have it. Rupert Murdoch (b. Monopoly is a terrible thing, till you have it. Rupert Murdoch (b. Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 26, 2010

« Be Positive and Be Successful Top 5 Serious Start-Up Mistakes » « Previous Entries This entry was posted on Saturday, June 26th, 2010 at 8:00 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

JUNE 18, 2010

« A Personal Invitation to the Launch of The Business Incubation Centre, Luton Top 5 Biz-to-Biz Sales Tips » « Previous Entries This entry was posted on Saturday, June 19th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

JUNE 11, 2010

Top 5 Tips for Running a Successful Business Website » « Previous Entries This entry was posted on Saturday, June 12th, 2010 at 7:36 am and is filed under Pitch of the Week , WinWeb. « Is Your Business Blogging? You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 28, 2010

« Social Media Basics for Bootstrap Businesses Top 5 Tips for Hands-On Leadership » « Previous Entries This entry was posted on Saturday, May 29th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 21, 2010

« The Centre of Your Small Business Top 5 Ways of Maintaining Virtual Relationships » « Previous Entries This entry was posted on Saturday, May 22nd, 2010 at 7:28 am and is filed under Pitch of the Week. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

2007 100

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The Small Business Blog

MAY 12, 2010

» « Previous Entries This entry was posted on Thursday, May 13th, 2010 at 7:30 am and is filed under SME-Blog. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

SEPTEMBER 9, 2009

Free Home Business Startup Video: Genealogy Research by Stefan Töpfer on Sep 10, 2009 The thirtieth in the WinWeb series of ‘Free Business Ideas’ on WinWeb’s You Tube Channel. » « Previous Entries This entry was posted on Thursday, September 10th, 2009 at 7:00 am and is filed under Business Ideas.

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The Small Business Blog

APRIL 27, 2010

» « Previous Entries This entry was posted on Tuesday, April 27th, 2010 at 9:58 am and is filed under WinWeb. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MARCH 9, 2010

Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 4, 2010

» « Previous Entries This entry was posted on Monday, April 5th, 2010 at 7:00 am and is filed under SME-Blog. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100

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The Small Business Blog

NOVEMBER 16, 2009

Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. Forex Robot Said on November 17th, 2009 at 5:56 am [.]

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