2008 Interviewing Purchasing Training 
Eat Your Career
JANUARY 14, 2019
I was being interviewed by major news publications! In 2008, things got really crazy. My blog was actually purchased by a start-up company (an online community for admins) and I was hired to help build it. I eventually started my own company providing career coaching and training—and the rest is history!
Make or Break Moments
JUNE 15, 2010
He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. It is quite an experience. At least financially. What the customer wanted was irrelevant.
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Make or Break Moments
JUNE 9, 2010
I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. That’s him sitting in the new chair. He’s 19. I asked for Chuck and he remembered me.
Make or Break Moments
JANUARY 11, 2010
“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?
Make or Break Moments
SEPTEMBER 3, 2010
The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.
Make or Break Moments
JUNE 4, 2010
So have your purchased your name as a URL? It was almost free. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. What have you done with it? Share your examples here. I’d love any suggestions for how to make the site better.
Make or Break Moments
SEPTEMBER 2, 2010
It doesn’t involve offering a special discount or creating a loyalty program that requires the customer to keep track of a “frequent purchase&# card. Being a customer-focused company isn’t a quick fix. Being customer-focused involves really getting into the thick of things with your customer.
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