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We all have relationship regrets — and here’s how we can learn from them

Ideas.Ted

Late one night in December of 2008, Amy received a message from a mutual friend that Deepa’s health had taken a serious downward turn. In the World Regret Survey, my collection of more than 18,000 individual regrets from people in 109 countries, many participants reported the sense of loss that accompanies a closed door. Full stop.”.

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Customer service representatives are heroes too

Service Untitled

Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone. A moment later I heard the phone fall to the floor, and I knew something was wrong,&# Petrosini stated in a recent local television interview. Good service valued over good food?

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The Advertising Game

Laughing all the Way to Work

I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. Admin in the Spotlight: Interview with Lynn Holgat. Business Writing Guidelines for 2008 C or cc or copy? Oh where or where is my password?

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