Professional Assistant Blog

MARCH 20, 2008

Home About Me Advertise Thinking Outside the Job Description Box By The Professional Assistant on Thursday, March 20, 2008 Filed Under: Productivity E ditor’s note: This is a guest post by Patricia Robb of Laughing All The Way to Work: The Ultimate Secretarial Survival Blog.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

MARCH 31, 2010

Toll collectors need to have customer service training also. Service Untitled The blog about customer service and the customer service experience. Some hideous stories released told of a toll collector not wanting to make change for a $1.75

Customer Service 40

Customer Service Etiquette 2008 2009 40

Laughing all the Way to Work

JANUARY 1, 2009

As we head into the New Year it will be easy to forget and put 2008 instead of 2009. Training On-line 10 Things = Frustration "Mom, I'm sick!" Business Writing Guidelines for 2008 C or cc or copy? .© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Business Writing Guidelines for 2008 C or cc or copy? I usually snap my fingers and say "Hey, over here!" We joke about it, but it is distracting.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Business Writing Guidelines for 2008 C or cc or copy? Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? That's not my job!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Business Writing Guidelines for 2008 C or cc or copy? Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. Just a secretary.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

FEBRUARY 17, 2009

Back in March 2008, I wrote about how to measure customer satisfaction for less than $250 and got some great feedback on the article and the idea. Since then, I’ve put the theory into practice multiple times and have seen it succeed.

Customer Service 40

Customer Service 2008 Etiquette 2006 40

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ► January (8) ▼ 2008 (215) ► December (3) ▼ November (6) Can you afford not to take a vacation? Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ► January (8) ▼ 2008 (215) ► December (3) ▼ November (6) Can you afford not to take a vacation? Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. September 19, 2008 Patricia Robb said. September 20, 2008 Anonymoussaid. Lets enjoy our day together.©

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days. Introducing Goo.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. Business Writing Guidelines for 2008 C or cc or copy? Not that I wasnt interested but I could only do the very basics. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 17, 2008

© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right? Americanfolder.com Custservice@Americanfolder.com December 18, 2008 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Business Writing Guidelines for 2008 C or cc or copy? Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or Business Writing Guidelines for 2008 C or cc or copy?

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Service Untitled

MARCH 2, 2010

In December, 2008 Wells Fargo stepped in after the government forced the sale to avoid the failure of Wachovia. When Wachovia and First Union merged, they became one of the largest personal and business banks in the US.

Credit Card 40

Credit Card Customer Service 2004 2008 40

Laughing all the Way to Work

MAY 31, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Introducing Goo. Getting your foot in the door.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 14, 2008

© Copyright Patricia Robb 2010 14 October, 2008 October 15th, Blog Action Day: Poverty I am participating in Blog Action Day and the theme this year is Poverty. Business Writing Guidelines for 2008 C or cc or copy? My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. I am not a legal expert and do not claim to give any legal advice.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

© Copyright Patricia Robb 2010 4 October, 2008 Kings and Queens of the Office A friend was telling me about an Executive Assistant who has taken on a superior attitude at work and seems to think she is the Queen, looking down her nose on all her subjects, the other assistants. Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 29, 2008

© Copyright Patricia Robb 2010 29 September, 2008 Cystic Fibrosis Hello Readers, My great nephew Owen has recently been diagnosed with Cystic Fibrosis. Business Writing Guidelines for 2008 C or cc or copy? My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Protocol for addressing Canadian and foreign digni.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Business Writing Guidelines for 2008 C or cc or copy? Would you recommend College or Vocational/Business school? considering taking Office Administration.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 31, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" Business Writing Guidelines for 2008 C or cc or copy? . ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. " Is it that time of the year already?

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If outside the city, make travel arrangements: are flights required, train or will he or she be driving. Business Writing Guidelines for 2008 C or cc or copy? If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

OCTOBER 31, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 10, 2008

© Copyright Patricia Robb 2010 10 October, 2008 Working for the Disorganized. Thanks, Richard Rinyai www.theprofessionalassistant.net October 12, 2008 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Business Writing Guidelines for 2008 C or cc or copy?

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Business Writing Guidelines for 2008 C or cc or copy? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. The importance of having someone to talk to Psst!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100