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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth

Success

It’s an ongoing process of constantly sharpening your internal operations, knowing what kinds of clients you are best suited to handle, and steadily upgrading your client base. This article was published in February 2008 and has been updated. Photo by Rido/Shutterstock.

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Time for a Midmorning Gift to You

Make or Break Moments

1 cup skim milk 2 T Splenda granular (or your choice of sugar substitute) 2 T sugar-free mocha instant coffee (General Foods International – I’m actually using the decaf, sugar-free French Vanilla) 1 T instant coffee 1-1/2 cups ice. Blend about 30 seconds and then ENJOY!

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Elite Women Around the World – Make a Difference

Make or Break Moments

This regional economic development trade summit is the brain child of Rita Singh from Miraj International. The keynote address will be given by Ms. Almas Jiwani , President of United National Fund for Women, Ontario Canada.

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I Hate My Customer

Make or Break Moments

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! I think that many difficult customers have had poor service in the past. Check out more I Hate My Customer stories at my new blog.

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

The first Age of Conversation raised nearly $15,000 for Variety, the international children’s charity, and the Age of Conversation 2 raised a further $10,000 for Variety. This year’s proceeds will be donated to an international children’s charity of our authors’ choosing.

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Giving Back – Share the Benefits

Make or Break Moments

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?