Make or Break Moments

JANUARY 16, 2010

I have to be honest, I don’t go for the food. I only go when The Reunion Band is playing. One of the band members, Jim Gray, is a family friend and the band plays all the classic rock songs you love to sing.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 14, 2010

The purpose? To talk about Seth’s book Linchpins and what it means to make yourself an artist in your field and consequently indispensible.

UPS 100

UPS Customer Service 2009 2008 100

Make or Break Moments

MAY 4, 2010

Starting with the generous sponsors: Avitae, Nickles Bakery , Stancato’s Italian Restaurant and the Cuyahoga Valley Career Center. Well, this past weekend at Podcamp Cleveland EVERYONE was giving away stuff for free. They donated space, food and beverages for the few hundred who came to present and participate.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

DECEMBER 25, 2009

Their favorite product line or their favorite booth in the restaurant. Everything viewed through his young eyes was fresh and new. He wasn’t cynical or skeptical; he took things at face value. Our customers feel the same way. It is the simple touches – remembering their name or how they take their coffee.

Customer Service 100

Customer Service 2009 2008 2010 100

Small Business Labs

JULY 2, 2012

      I even had to cheat a bit on the chart to get the 83,000 hits in 2008-2009 to show up.    - The Great Recession, which has made it much harder to finance and start a traditional restaurant. .  - Local food , which is part of the new localism movement.

Social Media 100

Social Media Restaurants 2008 2009 100

Make or Break Moments

MAY 20, 2010

I met him afterward at The Precinct, a local nightclub/restaurant, and had the opportunity to spend a few minutes with him before he left me for someone more… but it was a high point in my life. Which weren’t as good as the seats I usually sat in behind home plate.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

JANUARY 20, 2010

Steve Said on January 26th, 2010 at 3:38 pm I often find that CI is overlooked by small businesses especially regarding restaurants for example. Say you have a competing restaurant a few blocks away. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2010 2006 100

The Small Business Blog

JANUARY 13, 2010

I’ve got 26 restaurants within a mile of me, and many are on the same three streets! (in Tim Read Said on January 26th, 2010 at 12:32 am Collaboration is obviously better than conflict – look at how estate agents set up near each other. in Crystal Palace, London, UK if you’re wondering!). Digg Furl Netscape Yahoo!

Collaborate 100

Collaborate 2010 2007 2008 100

The Small Business Blog

MARCH 20, 2008

by Stefan Töpfer on Mar 20, 2008 I always enjoy the opportunity to meet entrepreneurs out in the field, during speaking engagements, trade-shows and other events. Entrepreneurship live and kicking! After 30 years in business I still get a buzz out of conversations with young and just starting business owners. — ST.

2008 100

2008 2007 2006 2009 100

On The Job

DECEMBER 31, 2008

While I thought about writing an uplifting, inspirational post today -- the last day of 2008 -- the truth is that I'm very much a realist at heart. I do have great hopes for 2009. The Chinese restaurant being run out of your meeting room is playing havoc with your diet. Those perms smell terrible. Lijit Search.

2009 100

2009 Restaurants 2008 Travel 100

The Small Business Blog

NOVEMBER 13, 2007

One of the obstacles I came up against was that I had to order wine in serious ‘bulk’ I naively thought I could order a couple of cases from a few hand picked wine farms and start my ’small business’ by selling these cases to restaurants, gaining trust and loyalty and slowly building up a customer base.

2007 100

2007 2008 2009 2006 100

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! As we head into the New Year it will be easy to forget and put 2008 instead of 2009. All the best in 2009. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.© 23, 1 p.m. .

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. December 29, 2009 Helene Sinclairsaid. 23, 1 p.m. .

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. January 19, 2009 Patricia Robb said. January 19, 2009 Chelsea McNabb said. so handy, but yet so dangerous! :) January 20, 2009 Patricia Robb said. January 20, 2009 Foley-In-Charge said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 20, 2009

© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! Helene Sinclair July 21, 2009 Anonymoussaid. July 21, 2009 Patricia Robb said. Thanks, Patricia July 21, 2009 Danielle McGawsaid. July 23, 2009 Patricia Robb said. Lets enjoy our day together.© I cant believe I look and act like that.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

OCTOBER 11, 2009

© Copyright Patricia Robb 2010 11 October, 2009 That is not in my job description. jackal [link] October 12, 2009 Anonymoussaid. Thank you, October 14, 2009 Foley-In-Charge said. October 15, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Very educative!!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. February 23, 2009 Patricia Robb said. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 8, 2009

© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. April 09, 2009 Patricia Robb said. Patricia April 10, 2009 Foley-In-Charge said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. Patty Buckner April 28, 2009 Anonymoussaid. May 04, 2009 Peachon said. Lets enjoy our day together.© Thanks for a great article.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! February 22, 2009 Patricia Robb said. February 22, 2009 Patricia Robb said. February 22, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 14, 2009

© Copyright Patricia Robb 2010 14 February, 2009 Just a secretary. February 18, 2009 Zelma De Souzasaid. Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. February 25, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JULY 29, 2009

© Copyright Patricia Robb 2010 29 July, 2009 Monty Python Officeland One of my former bosses said working with me was like being in a Monty Python movie. July 30, 2009 Patricia Robb said. July 31, 2009 Hélène Sinclairsaid. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP Holidays 2009 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

© Copyright Patricia Robb 2010 20 September, 2009 The Advertising Game Advertising is effective thats for sure. I still get some flyers by regular mail and I do still appreciate them when it is a menu from a fast-food restaurant, money-back coupons or notices of courses in my area, but otherwise I throw them in the recycle bin.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Business Writing Guidelines for 2008 C or cc or copy? Lets enjoy our day together.© ► January (5) Taking the time to acknowledge someone and say tha.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. March 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Business Writing Guidelines for 2008 C or cc or copy? Lets enjoy our day together.© Now that is dedication.Executive Assistant donat.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. February 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. February 22, 2009 Patricia Robb said. link] February 22, 2009 busymomof4said. February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JANUARY 3, 2009

© Copyright Patricia Robb 2010 3 January, 2009 P.S. I Love You Is the P.S. passé? If you want your thoughts to be read, they really need to go into the body of the e-mail January 03, 2009 Patriciasaid. January 03, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 6, 2009

© Copyright Patricia Robb 2010 6 October, 2009 When you suspect a co-worker has a substance abuse problem. October 10, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. . Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

DECEMBER 12, 2009

© Copyright Patricia Robb 2010 12 December, 2009 On the job tips for new Admins. Some organizations like you to list the attachments, i.e. Enclosure: 2008 Annual Report. Eve December 13, 2009 Patricia Robb said. Patricia December 13, 2009 danielle.mcgaw said. December 23, 2009 Anonymoussaid. Thanks again!

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. October 02, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Acronyms are annoying.

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

JULY 26, 2009

© Copyright Patricia Robb 2010 26 July, 2009 Frustration Busters! July 30, 2009 Anonymoussaid. July 31, 2009 Patricia Robb said. July 31, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© Hi Jennifer. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 13, 2009

© Copyright Patricia Robb 2010 13 January, 2009 Is it that time of the year already? Thanks for the help Maura January 13, 2009 Patricia Robb said. January 13, 2009 Anonymoussaid. January 19, 2009 Patricia Robb said. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. ▼ 2009 (58) ► December (5) Office Confidential: Just for fun to start your Ne. Business Writing Guidelines for 2008 C or cc or copy? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 14, 2009

© Copyright Patricia Robb 2010 14 June, 2009 Meeting preparation. June 16, 2009 Ericasaid. June 17, 2009 Patricia Robb said. Patricia June 17, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lets enjoy our day together.© This is a great post.

Agenda 100

Agenda Time Zones IAAP Calendars 100