2006 Customer Service Email Organization 
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
Customers Rock!
MAY 5, 2011
This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. In fact, one of the reasons I started Customers Rock! It has to ROCK.
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The Small Business Blog
MARCH 9, 2010
Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize. For continuous improvement of a company, the leader of an organization must be willing to open up to ideas for betterment. You can follow any responses to this entry through the RSS 2.0
The Small Business Blog
NOVEMBER 23, 2008
Obviously this has nothing to do with WinWeb , but never the less people call and email us about it, understandably angry and upset. We do not install software since all of our software and business services for small business are online only, we also have no product that scans your computer for viruses. Sponsors Advertise Here?
The Small Business Blog
NOVEMBER 8, 2009
For speech and presentation skills, there are quite a number of individuals in organizations like Toastmasters and the Rotary club that are looking to increase their teaching and leadership skills. Sometimes you can get them for free, other times it is vastly cheaper than what you would get with a professional organization.
The Small Business Blog
MARCH 30, 2010
Only allow yourself a certain amount of time for tasks that can become time consuming, such as reading and responding to email. There will, of course, be times when deadlines need to be met or work just has to be done that will make even the most well organized small business owner feel that they are not managing their time effectively.
The Small Business Blog
AUGUST 7, 2007
So instead of digging through file folders and your “sent&# email, here are five suggestions for setting up quick and dirty business processes and organizing your information for easy access:… &# Being organized from day one will save you a lot of time and help you to stay focused on your business – not your office.
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