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How to Survive a Recession, According to a 91-Year-Old Business

Success

Speculation of another impending recession battered the confidence of small-business owners, as indicated by monthly surveys conducted by the National Federation of Independent Business. A fire in the restaurant’s kitchen in April 2002 forced the owners to scramble to become operational again before the summer rush.

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If You Think You’re Unbiased, You’re Wrong

Success

The idea wasn’t to simply learn how to make IBM more attractive to minority talent. Not only did the PWD task force ensure compliance, they “established a worldwide accessibility project office” in 2002 to ensure all products and services were made accessible. The idea was also to explore ways to expand the company’s customer base.

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