Allwork
APRIL 30, 2024
The updated hiring protocols also extend beyond federal employees, with the Department of Energy also announcing an initiative to adopt skills-based criteria in IT and cyber contracts. Skills-based hiring is gaining traction across various sectors in the workforce, from technology and healthcare to manufacturing and retail.
Worxbee
MARCH 22, 2021
The ability to work virtually isn’t a given — it requires a different skill set than what many have been accustomed to. Some employees rose to the occasion, and in some cases, companies are still trying to find the right combination of skills to make remote work successful. What skills are the most important for your team now?
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.
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