Management Staples Survey Training 
Workplace Insight
JUNE 29, 2023
Product management teams – historically a staple function of tech organisations – have grown in headcount by about 9 percent since 2021 within traditional enterprises and are projected to continue growing at the same rate despite the downturn.
Allwork
DECEMBER 5, 2023
In a notable legal settlement, a facility management company agreed to pay $47,500 to settle an Equal Employment Opportunity Commission (EEOC) lawsuit for violating the Americans with Disabilities Act. Furthermore, the EEOC emphasizes the importance of training for employees on these new aspects of workplace conduct. The case, EEOC v.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
FEBRUARY 27, 2013
According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. So what has happened? It’s been suggested that Sears reinvent themselves to focus on men.
Service Untitled
JUNE 8, 2010
Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. We’ll Pick You Up.&#
Expert insights. Personalized for you.
52 
Let's personalize your content