Workplace Insight

NOVEMBER 27, 2023

This is because, consistently, the most engaged workers were those who had more control over their work experience, including the ability to concentrate easily and work in teams without being interrupted. This means they can manage their need for privacy, concentrate more easily and collaborate with their teams without disruptions.

Collaborate 98

Collaborate Environment Stress Promotion 98

Office Dynamics

SEPTEMBER 25, 2015

I was fortunate to learn at a young age that daily huddles or brief meetings between an executive and assistant are the most important part of the day and the partnership. I know firsthand, as an executive, that these daily huddles are vital to team success, productivity, synergy, preventing crises and reducing rework.

Time Zones 100

Time Zones Calendars Stress Phones 100

Laughing all the Way to Work

MAY 1, 2009

I like working with someone who has initiative, wants to do a good job and is keen to contribute to the team, but is there a time when initiative is not a good thing? If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 4, 2010

Some people dont play well in a team and can be like that link in the chain that keeps skipping. What can you do if you are part of a team that is not playing well together? Im sure weve all had to deal with people problems at one time or another in our work life -- there is no perfect office. Good team play can be contagious.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. The switchboard can get so busy at times that its just not possible to introduce every call that comes through (except, of course, for those calling for the big bosses). Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. A person I know does this all the time.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

APRIL 17, 2010

I was not focussing on one task and finishing it, but was going from here to there and everywhere so after a few hours it still looked like I hadnt accomplished much and I started to panic that I wouldnt get the house cleaned on time. What I learned very quickly was that I had to finish one room at a time. 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Never underestimate what you can learn from other assistants.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Office Dynamics

NOVEMBER 20, 2011

When you understand the ins and outs of calendar and task items, you can use them to more effectively control how you spend your time … report your time … and track team member tasks to ensure on-time performance on projects. 7 and you’ll learn: How We Use Outlook Today. Join us Dec. Inserting Objects. Attachments.

Microsoft Outlook 100

Microsoft Outlook 2007 Calendars Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 20, 2010

The team members were pleased with the work and it was agreed that the Finance Director should pay the invoice from the Recreation Account. The language of minutes Discussion and questions ensued -- The team members agreed -- It was decided -- The following points were made. Then the action makes perfect sense. 411 Look Up 411.ca

Time Zones 100

Time Zones Agenda IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

It can also improve team work and general office dynamics. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 16, 2010

Doing too many things can actually waste time. Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. I run the outlook journal and it logs the time I spend with a given task. Manage: Create a list of calls to be made and make them all at once.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 12, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010!

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

They are a team of office professionals for office professionals. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

What dates and times does he or she have available (keeping in mind time zones for away meetings)? Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. Does your boss need to be at the meeting? Can someone go in his or her place if they are not available?

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

AUGUST 13, 2010

I mentioned this to our team of admins at one of our meetings so when one of my co-workers found out how to do something they thought to share it with the team. Other ways you can learn new things is to: Subscribe to feeds from various admin or business sites. So how can we know what we dont know? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

DECEMBER 12, 2008

Be a team player. I can honestly say that even though it was a hard time to go through, I ended up getting a much better job and a better opportunity and can look back on it as a good learning experience. My former boss gave me an excellent reference on paper and by phone. Dont try and hide and stay below the radar.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

APRIL 27, 2009

Be kind to your new hires and available to answer their questions and help them learn the ropes. The sooner they are up to speed, the sooner they will be able to contribute to the team and that helps everyone. I basically know how to answer the phones and take messages. The first week on the job can be very overwhelming.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 13, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. This little tip has been a huge time-saver for me.

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

JANUARY 23, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. I have always liked to share and learn from my co-workers. Of course there is a down side to being able to do that. 5, 2010 at 12 p.m. (New

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 11, 2009

I had a big learning curve going into it and I didnt know any of the other assistants so I felt all alone with my challenges. I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. This is where a strong assistant team is nice to have.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

APRIL 22, 2009

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! GET TO KNOW YOUR CO-WORKERS. We are not an island.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100