On The Job
OCTOBER 3, 2012
It's time to start interviewing for jobs and internships, and it appears they're right on track. Instead of being left to staple reports or perform other trivial tasks, Abbott interns are given real-world experience that can include being involved in product launches, helping with production or building a computer network, she says. "We
Musings of a High-Level Executive Assistant
MAY 24, 2013
I passed the HR interview and I am waiting for the answer from the CEO interview. I had 2 initial interviews or tests before I came down to meeting the CEO. Also respect that they are also busy and may not be able to hold your hand past the initial training period. They have helped me so much but I still have concerns.
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Make or Break Moments
MAY 7, 2010
Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox.
Laughing all the Way to Work
JUNE 23, 2009
I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need.
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.
Service Untitled
JUNE 8, 2010
Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. What could we have done to improve our service? What do you think we do especially well?
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