Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" Admin in the Spotlight: Interview with Lynn Holgat.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

MARCH 29, 2009

Do you ever get that ho hum feeling about your job and know it is time to consider moving on? After four years at my previous job I knew it was time to go. When an opportunity came up, I went for it. Polish up the ol resume It is all right to send your resume out and see what kind of response you get.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. They had enough time as they saw the bus approaching, they know they will need it, but time and time again, they are searching for it. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Make the interview count and ask the right questions. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca Did you do this? Did you do that? Hire smart!

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. A colleague and I were discussing this very thing as we have seen it time and time again with new hires trying to succeed and who end up making some avoidable mistakes by jumping in too quickly and making decisions before having enough information.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. Think about it the next time you give someone a timeline. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

National pride -- all time high. What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. Admin in the Spotlight: Interview with Lynn Holgat.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue).

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JANUARY 23, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

JULY 9, 2010

By using the template I was able to accomplish everything with enough time to change, touch up my make up and hair and then off to the next event. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I wrote the article The Art of Minute Taking and I had only taken minutes a few times about 25 years ago. I interviewed my friend who is a minute taker. I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 4, 2010

It is frustrating to the rest of the team because they are trying to meet certain goals and when there is a problem it takes time away from the manager who has to deal with it, but also the whole team as they see the time ticking and production at a standstill. She would spend more time complaining about it and whining than cleaning.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? It is OK to follow up, but be nice.people have a lot on their plate and your request is probably not the only thing they have to do, so be understanding, but be persistent.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

What dates and times does he or she have available (keeping in mind time zones for away meetings)? Secure the date and time in his or her calendar, taking into consideration travel time if outside the office. Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Thank goodness for Google , I use it all the time to get answers. This time I came up with a site called Karens Linguistics Issues. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

MAY 16, 2010

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca Back to the drawing board. " Warning!

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

(New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. Admin in the Spotlight: Interview with Lynn Holgat. February 22, 2009 Patricia Robb said. (New " Warning!

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

I tend to keep my scheduling sheets in chronological order and each morning I go through them to see if there is any action I need to take, i.e. follow up to ask for an agenda or see if I can start scheduling. Never underestimate what you can learn from other assistants. Learning from each other is a necessity. (New

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 13, 2010

I think Tasks is one of Outlooks best-kept secrets, but it shouldnt be and is a great way to follow up on items. If I send an email to a co-worker requesting information, I immediately drag it from my Sent items to my Tasks, set a reminder to follow up and write in the Subject line "Did I get this information".

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

JANUARY 31, 2010

No, its not e-cards (I am not a fan of e-cards as one more e-mail cluttering up my Inbox is not a welcome thing), but these are actual hard copy cards that you can customize and send out with your own special message. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca What a convenient way to send cards.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 27, 2009

My friend said it didnt seem to faze her and she quickly pulled up her skirt and kept talking like nothing happened. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

AUGUST 8, 2009

The same applies if you have a job interview or a new challenge at work. Why not take the time to tidy up a bit. Make it a comfortable work area to free you up to do your job well. Admin in the Spotlight: Interview with Lynn Holgat. ▼ August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 21, 2009

The next time a new challenge or opportunity comes up at work, pay attention to what you tell yourself -- are you being positive or negative? Once you start doubting yourself, it is hard to bring yourself back up. I think everyone feels insecure at one time or another, but I find you cant let insecurity get the best of you.

Self Esteem 100

Self Esteem Time Zones IAAP International 100