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What Is a Good NPS Score?

Success

Your website, social media or app likely serve as your potential customer’s first experience with your business. Be sure to include a FAQ page based on the questions your clients ask most. If you have an option for email inquiries, those messages should be treated with the same urgency as a phone call or text. ?

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12 Customer Service Lessons

Make or Break Moments

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!)

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Reasons why work slowdowns can be good

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. You could always spend more time networking on Social Media sites.

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Roundup #5 Prescott Style

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Roundup #5 Prescott Style Friday, July 10, 2009 at 2:26 pm // By: ktcosmos // Category: Virtual Assistant Resources A recent meeting with local VA bud Tara Fort , owner of Versatility4u.com , generated a list of resources you may want to review.

2009 100
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Arizona Virtual Assistants Retreat

Loosely Speaking

Location: Candy and Doreen will be joining us from remote locations and the session will be accessible by either long distance phone and/or computer, headset and wifi connection. Participants will either use a conference call or other online meeting room to attend, so computer and/or phone access will be necessary.

2009 100
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The One Email You Must Send Before You Go on Vacation

Productivityist

Any correspondence (email or phone calls) sent my way will be responded to within 2–3 days of my return. link] Search UPCOMING SPEAKING EVENTS 04/02/13: Q College Victoria, BC 05/07/13: Social Media Camp Victoria, BC APP.NET GOOGLE+ VISIT MIKEVARDY.COM TWITTER FACEBOOK.

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Reaction Time is a Factor

Productivityist

Have a backup alarm for those days when you forget to take your phone off of vibrate mode. Showering/shaving/caffeinating takes longer than you think. Freaky Alarm for iOS will drive your sleep-partner mad, but you won’t sleep in. Use it sparingly. Hey, you’re tired when you go to sleep.) Schedule for success.

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