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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. Worse, they can create internal turmoil and reduce morale. Look at the internal flow of resources and information as the customer makes that journey.

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International Virtual Assistant Day 2009

Loosely Speaking

Although it is necessary to make this adjustment in the OIVAC schedule, organizers are happy to confirm that the International Virtual Assistant Day (IVAD)Celebration will be held, as originally planned, on May 15, 2009. Comment: 1 One Comment Tara Fort Comment // May 22nd, 2009 // 7:33 am How did I miss that it was International VA day??!

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Better Communication in the Workplace Starts With These 5 Tips

Musings of a High-Level Executive Assistant

From under-resourcing new ventures to product recalls, better internal communication can help businesses avoid common pitfalls and protect their futures and bottom lines. Internal documents should be available through common platforms and accessible software. FAQs should be available to all.

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Professional Development Opportunity for VA Entrepreneurs

Loosely Speaking

Join Jeannine for an in-depth interview with Sharon Williams of The 24-hour Secretary , and founder of the Online International Virtual Assistants Convention. Podcast: Play in new window | Download Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Visit: www.VAbizcoach.com for more.

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Living in a Style Vacuum

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Living in a Style Vacuum Thursday, January 28, 2010 at 4:52 pm // By: ktcosmos // Category: Life of the Virtual Assistant I’ve been working from home as a Virtual Assistant for more than 13 years now. has me quaking in my Danskos. Get Loosely Speaking Products.

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Where in the World is Sharon Williams?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Where in the World is Sharon Williams? Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Monday, April 12, 2010 at 11:58 am // By: ktcosmos // Category: Life of the Virtual Assistant Or, how can I play and win?! You can save $50!

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Time for another NAVA meetup

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change?

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