Stephanie LH Calahan

MARCH 25, 2011

The cards had been collected over a year or so of miscellaneous networking events and trade shows.  Collecting business cards or other forms of contact information is only the first step in networking.  The most effective networkers have a system to manage/organize business cards and their contacts. 

Business Cards 100

Business Cards Networking ASAP Etiquette 100

On The Job

AUGUST 23, 2010

Answer the phone correctly. "Yo!" Answer the phone, giving your first and last name. If you take a message, make sure you get the correct spelling of the persons name and the phone number (repeat it back). Is Using Social Media at Work a Good Idea? is not the proper way. Saying "Good morning!" is optional.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 25, 2010

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. photo credit: ugoon Possibly Related Posts: How social media affects customer service Social media is everywhere. Networking.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Laughing all the Way to Work

SEPTEMBER 18, 2009

.© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. It was an amazing conference. If you have never heard of OfficeArrow I would recommend you check them out. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. So we revert back to social media where we can verbalize our feelings and comments and make a major difference in branding and customer service.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. Posted by Patricia Robb at 2:15 PM Labels: Administrative Assistant , administrative professional , Lift Summit , OfficeArrow , social media Reactions: 4comments: Janellsaid.

Fax 100

Fax Time Zones IAAP 2009 100

Service Untitled

JUNE 24, 2010

Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. Let’s also not forget about the benefits of new media in this context. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Men With Pens

NOVEMBER 19, 2009

Melinda | WAHM Biz Builder ( @superwahm1 ) November 20, 2009 at 1:24 am Seems to me this is similar to online networking, in a more productive way. The Metrics of Social Media Reply Pat OBrian November 20, 2009 at 6:19 am The idea of creating a diverse experience is good. Has Social Media Cheapened Creative Talent?

2009 40

2009 AT&T Gifts Training 40