Service Untitled
MAY 20, 2010
If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.
Service Untitled
OCTOBER 28, 2010
Software spots negative and positive comments specific to the organization. The software is not without its problems however. Can any of these automated coding programs capture feedback in different languages or with broad and diverse medical, financial, or legal feedback? So how do structured data analysis feedbacks work?
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Service Untitled
MAY 27, 2010
The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call. And that is what the new computer program called Magnify may be doing. The program claims a 75% accuracy rate.
Service Untitled
JULY 26, 2010
Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.
Professional Assistant Blog
FEBRUARY 20, 2008
Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. With the increasing use of e-mail as the first choice for business correspondence it opens a whole new world of dos and donts for the assistant. Watson Associates Inc.,
Service Untitled
FEBRUARY 26, 2010
When I checked the employment page, I noted that employee benefits are comprehensive ranging from complete medical, dental coverage to pension, and disability benefits. Panera also provided cash bonuses for hourly workers as well as management incentives. Their philosophy of “happy employees&# has brought in more customers.
Professional Assistant Blog
MARCH 20, 2008
Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.
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