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Free ACT! (CRM) Video Tutorials

Professional Assistant Blog

Believe it or not, this was quite an easy system to learn. Just click on any of the links below to take a look at the particular task you would like to learn about. In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it.

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Welcome to Canada, Mr. President.

Laughing all the Way to Work

It has always amazed me however that once someone becomes a President they start being referred to by their last name by the media and people in general. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Why do we not use their full name?

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We live in an Acronym Happy World.

Laughing all the Way to Work

Depending on how acronym happy your office is, it can be like learning a new language. Speaking of initialisms, have you noticed that in many offices, in the e-mail salutation, they refer to people either by their first initial or first and last initial, i.e. Hi P or Hi PR. Back to the drawing board. 411 Look Up 411.ca

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (New

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. February 23, 2009 Patricia Robb said. Thanks Carol. (New

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Tips on Handling Deadlines

Professional Assistant Blog

Apparently, everyone comes to me all at the same time. Then there are times when I am bored out of my mind and start either asking others for work or updating the company database. People have to learn that they are not the only ones that need things to get done quickly.

2008 100
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Top Reasons for Working in Large and Small Companies

Professional Assistant Blog

You have access to more resources, such as better technology and online learning (which is usually provided by the company). You can voice your opinion more so, since there are few executive personnel. Large Firms: Your job is more stable, since there are more funds reserved, due to larger profits.

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