Etiquette Learning Medical Reference 
Service Untitled
MAY 20, 2010
If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Become an advocate for the patient and refer the patient to helpful resources.
Laughing all the Way to Work
FEBRUARY 19, 2009
It has always amazed me however that once someone becomes a President they start being referred to by their last name by the media and people in general. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Why do we not use their full name?
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Laughing all the Way to Work
SEPTEMBER 7, 2009
Depending on how acronym happy your office is, it can be like learning a new language. Speaking of initialisms, have you noticed that in many offices, in the e-mail salutation, they refer to people either by their first initial or first and last initial, i.e. Hi P or Hi PR. Back to the drawing board. 411 Look Up 411.ca
Laughing all the Way to Work
AUGUST 15, 2009
Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New
Laughing all the Way to Work
FEBRUARY 22, 2009
Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. February 23, 2009 Patricia Robb said. Thanks Carol. (New
Laughing all the Way to Work
FEBRUARY 8, 2009
I dont mind being referred to as someones assistant. My current boss always refers to me as his colleague, both to those within our company and to external contacts when referring them to me. I tend to use the term boss when I refer to my employer. My all-time favourite however is colleague. 411 Look Up 411.ca
Laughing all the Way to Work
JULY 1, 2010
I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.
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