Success

JANUARY 10, 2023

I killed time by buying coffee and a magazine, and I went in to see the receptionist. I was so confident I was simply going to enjoy the magazine and my coffee in the waiting area. I returned to my coffee and magazine in the waiting area until the receptionist ushered me into the vice president’s office for my big interview.

2001 264

2001 Etiquette 2012 Confidence 264

On The Job

NOVEMBER 3, 2008

This is Mr. Smith from Acme, calling for our telephone interview?" "Oh, Jones, perhaps this isn't the best time for an interview. Welcome to the world of telephone interviewing. And one thing I know for sure: Giving a good telephone interview takes work. Lock yourself away in a quiet space to do a phone interview.

Interviewing 100

Interviewing Phones Etiquette Confidence 100

Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Service Untitled

OCTOBER 29, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Look after your staff and they will look after your customers Cheryl October 29, 2010 Customer Service , Employees , Specific Companies No Comments Fortune magazine rates the top ten best companies to work for every year and interviews someone from each organization.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Laughing all the Way to Work

JULY 11, 2009

Read professional magazines when you get the opportunity. IAAP has a magazine that comes with being a member called OfficePro and it has very useful articles. Admin in the Spotlight: Interview with Lynn Holgat. When I receive my copy, I circulate it to the assistants in my office for their information and reading.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. Magazine by Joel Spolsky. It’s worth a read.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Success

MARCH 4, 2024

Army officer turned software engineer; Ge Wang, a lawyer who became the owner of a menswear business; and Monique Greenwood, a magazine editor-in-chief turned innkeeper. Florence Williams, who has been a contributing editor to Outside magazine, scoured the latest science while traveling the world for examples.

UPS 255

UPS Social Media Etiquette Health 255