Remove Email Remove Phones Remove Suppliers Remove Team
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 279
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10 Favors You Can Do for Yourself Every Day

Success

I admit it, I’m pretty addicted to my phone. But I did answer the pressing email! I am trying to lessen my phone dependence for Lent. Send an email. The supplier doesn’t like the new product you designed. Don’t sleep with your phone. I’m working on it. Change one thing in your routine. Enjoy them!

2013 363
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A day in the life: Matthew Want, PA, Marcham Publishing

Practically Perfect PA

Organising and maintaining multiple email inboxes. Meeting and greeting visitors, liaising with clients, suppliers and other staff in a professional manner. Taking phone calls, enquiries and general requests, handling all queries. Including using interacting with customers, and suppliers. Diary management and maintenance.

Travel 186
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What does it take to be a successful office manager?

Page Personnel

They coordinate schedules, handle employee issues, negotiate with suppliers and work hard to ensure everyone gets along within the company culture. They may be the first person that team members talk to when they arrive at work each day. When a manager doesn't have people skills, they won't inspire the team to achieve success.

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

This fed the need for new ways to track employee activity, as managers could no longer directly monitor their teams in person. An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Employee monitoring methods for remote team members.

Filing 52
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Working with other assistants

Practically Perfect PA

I thought I would go into a bit more detail and give some tips on how we can work as a team. Working as a team. If your company is anything like mine then you will also have assistants spread out across different teams, floors, offices and Countries reporting into different managers with varying degrees of seniority.

Agenda 100
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Picking up skills along the EA career path

Practically Perfect PA

My career path looks something like this: Like most EAs I started out at a very junior level, working as a Team Administrator at Deloitte, I did have a degree and had worked while at university so I had some experience which probably helped me land the role. Speaking with confidence on the phone and forwarding calls.

Skills 100