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The Best Client Retention Strategies to Use Now

Success

And with online reviews so common at Google and Yelp, a “best practices” policy will do more than increase customer retention. Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Offer sales, discounts and gifts as surprise perks.

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How Guy Kawasaki Manages His Social Media Presence

Ian's Messy Desk

It is a good insight into how “one” person, Guy Kawasaki , manages a large social-media presence. How I Post—A Social-Media Core Dump. Many people ask me how I manage my social media accounts (and others make stuff up rather than figure out what I do). By Guy Kawasaki. million followers.

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Make the Most of Networking Events with a Post-Event Plan

Jen Lawrence

Review big ideas and resources, then create a game plan to implement your favorites. This is also a great time to go through all the takeaways from the conferences, such as gift bags and digital downloads, and look up any referenced materials, such as a good book recommendation. Connect on social media and send emails to connect.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Some companies have built empires seeking out 3-star reviews on Amazon and inventing better versions of those products. You need to actually get out there and hear people, whether through interviews or surveys or combing through product reviews or forums. “It Email strangers to ask if you can set up a five-minute call.

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Online Marketing Twitter Chat Plus a Chance To Win a $100 AMEX Gift Card

Small Business CEO

Some of the topics covered will be email marketing, local listings, online reviews, optimizing your website, social media, and more. In addition to gaining some great information, two lucky participants will be randomly chosen to each win $100 AMEX gift cards.

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How Happy Are You?

Success

Another time, the editors emailed with an assignment while I was on a trip to ask Laura if she’d like to get married. When I saw one fellow’s mood profiles, his unhappiness when he was with his wife just jumped out,” he wrote in an email. The people who send nasty emails and social media posts sometimes turn out to be your neighbors.

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The 2013 Productivityist Holiday Gift Guide

Productivityist

This year I decided to offer holiday shoppers a bit more time to explore possible gift ideas for the productivity enthusiast — aka the "productivityist" — in their lives. The Productivityist Holiday Gift Guide for 2013 may be a long read, but it may just spark some gift ideas you hadn''t considered. Ohto Rook Fountain Pen.

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