Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Don’t forget to download your handout before watching: Why Assistants Should Consider Certification Handout. Live Webinar Question and Answer Follow up!

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Professional Assistant Blog

SEPTEMBER 13, 2007

To download a sample copy of AAU: www.writingink.ca/aau.html. Ive been working as an assistant for quite a number of years, but theres always something new to learn. I always viewed it as a chance to learn first hand from experienced professionals in the business world. I never found it weird or uncomfortable.

2007 100

2007 2008 Cubicle Google Docs 100

Service Untitled

AUGUST 5, 2010

Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well. It saves the company a huge amount of time, and keeps people happy.

Customer Service 40

Customer Service Skills 2004 Etiquette 40