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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. During any transaction, survey your customer regularly. Nail the last impression!

Email 279
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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

Synergy Vision, a London-based medical and health care communications company, introduced a four-day week in late 2018. After six months, in a company-wide survey, 51 percent of employees said they were “very happy” at work (up from 12 percent) and 88 percent said they had enough time for personal tasks (up from 54 percent).

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AI Probably Won’t Take Your Job In 2024

Allwork

Two-thirds of the over 1,200 professionals interviewed in Thomas Reuters’ recent “Future of Professionals Survey” said that they believe AI will be high-impact or transformational in their profession over the next five years. businesses across a wide spectrum of industries are using AI in some shape or form.

2024 290
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What Is Happiness and Why Is It Important?

Success

author of Happiness: Unlocking the Mysteries of Psychological Wealth , created five simple questions to assess overall happiness—the Satisfaction with Life Scale—which has since become a universal survey used in most happiness research. Many studies bear out that once basic needs (shelter, nutrition, security, adequate medical care, etc.)

Health 299