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The Best Client Retention Strategies to Use Now

Success

Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Even a single survey question can help you learn if your clients’ needs are satisfactorily met. Offer sales, discounts and gifts as surprise perks. Don’t neglect your existing clients.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. Maybe they have a gift for debate. But keep in mind: for many businesses, the person-to-person phone call is the only point of direct contact with your company.

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Episode 377: The Athlete’s Mindset with Dre Baldwin

Productivityist

You can arrange weekly video chats or phone calls, text with your carefully curated counsellor, and do so at an affordable price. Go to NordVPN.com/timcrafting or use the code timecrafting to get a 2-year plan plus a bonus gift with a huge discount! This episode is sponsored by BetterHelp. And anything you share is confidential.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

Offering a free gift or discount for taking the survey can improve completion rates. But first, learn the right way t o deal with those dreaded bad reviews. Not only can regular surveys tell you what’s wrong, it can point out what’s right or what needs a little more work. Improve communication. How’s your customer service?

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Mastering Project Management - Webinar

Office Dynamics

To help you learn these steps, Business Management Daily has teamed up with a leading consultant and trainer on this topic. P.S. FREE Bonus Gift. Learn how to manage your time so every minute you spend working brings you maximum productivity. Your course materials and FREE bonus gift are yours to keep. Event only: $197.

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Webinar Employee Expense Reimbursements: Compliance Workshop

Office Dynamics

In our popular webinar, Employee Expense Reimbursement: Compliance Workshop , learn the most up-to-date rules and requirements for expense reimbursements. This 25-page special report—updated for 2012—will show you where to draw the line with travel and entertainment deductions, including meals, lodging, vehicles and gifts.

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The Manager's Workshop: How to Guide Employees to be Efficient, Effective & Extraordinary

Office Dynamics

The good news: Managing is a skill that can be learned. Managers, execs and HR leaders will learn: The power employees have to create (or destroy) your brand. Managers, execs and HR leaders will learn: The power employees have to create (or destroy) your brand. P.S. Free Bonus Gift. Contact us for multi-site discounts.