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The Best Client Retention Strategies to Use Now

Success

Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Offer sales, discounts and gifts as surprise perks. Flash sales and discounts by email, text and social media platforms keep your clients engaged. Solicit feedback at every opportunity.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. Maybe they have a gift for debate. But keep in mind: for many businesses, the person-to-person phone call is the only point of direct contact with your company.

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Episode 377: The Athlete’s Mindset with Dre Baldwin

Productivityist

You can arrange weekly video chats or phone calls, text with your carefully curated counsellor, and do so at an affordable price. Go to NordVPN.com/timcrafting or use the code timecrafting to get a 2-year plan plus a bonus gift with a huge discount! This episode is sponsored by BetterHelp. And anything you share is confidential.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

Offering a free gift or discount for taking the survey can improve completion rates. I’m sure they all think they are providing stellar customer service, when in fact their customers are likely less than happy about being unable to connect with them from mobile phones and devices. Improve communication. Are you sure?

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Last Minute Tips to Generate Business During the Holidays

Step It Up VA Coaching

The week between Christmas and New Year’s is generally accepted as “down time” But, your business doesn’t have to lose momentum because folks are sipping eggnog and opening gifts. Offer a limited-time-only discount on products and/or services if they sign up by December 31. Have an end-of-season sale.

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Business Etiquette - Webinar

Office Dynamics

Cell phone and smartphone etiquette. value, the Handbook is yours as our gift … IF you respond now. value, the Handbook is yours as our gift … IF you respond now. You may include as many people as you wish while listening on a single phone line. Contact us for multi-site discounts. Email etiquette. CD only: $197.

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Mastering Project Management - Webinar

Office Dynamics

P.S. FREE Bonus Gift. Your course materials and FREE bonus gift are yours to keep. You may include as many people as you wish while listening on a single phone line. Contact us for multi-site discounts. I look forward to welcoming you on May 23. Sincerely, Pat DiDomenico. Editorial Director, Business Management Daily.