Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 242

AT&T Stress International Training 242

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Laughing all the Way to Work

JULY 12, 2010

Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Denise Aday

MAY 10, 2010

That if you maintain a good communication flow via your daily collaboration tools, then team meetings don’t add enough value to warrant the hassle of trying to get everyone together at the same time across time zones. But I’ve happily referred capable colleagues and coordinated between them and my clients.

Basecamp 40

Basecamp Central Desktop Project Management Collaborate 40

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. The difficult part was between the 3 hour time zone difference and finding out late in the afternoon meant I really had less than a couple of hours to actually take care of it all.

Temping 40

Temping Cover Letter Interviewing Resume 40