article thumbnail

7 Types of Competitive Advantages and How to Develop Yours

Success

That is, you offer the same or similar product as your competitors but at a lower price. If your budget is too limited to offer competitive salaries, what other perks do you offer ? Create a positive company culture and constantly improve your customer service. But you can find other ways to develop your niche.

Budget 278
article thumbnail

What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What does it take to be a successful Marketing Executive?

Page Personnel

Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Needless to say, the average salary will increase the further you can go up the career ladder.

article thumbnail

What does it take to be a successful Marketing Executive?

Page Personnel

Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing. Needless to say, the average salary will increase the further you can go up the career ladder.

article thumbnail

Customer satisfaction for retailers at all time high

Service Untitled

The American Customer Satisfaction Index (ACSI) report examined the implications of both e-commerce and retail businesses concluding that better customer service, discounting of prices, and lower gasoline prices offset a drop in Internet sales. Is customer service more about loyalty or preventing frustration?

article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

article thumbnail

Service Untitled» Blog Archive » Customer feedback; an important.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. As sales and service representatives build a rapport with consumers and clients, trust builds, and it becomes a natural part of an interactive conversation. Is customer service commensurate with price in real estate sales?