Remove Customer Service Remove Policies Remove Social Media Remove Travel
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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Follow your organization’s policies and don’t share any private information, whether personal or business-related. Over the past few months, we’ve all watched in amazement as hundreds of new A.I.

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Ease up on customer service demands during inclement weather

Service Untitled

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Check the website of the airline carrier for their policies concerning inclement weather. photo by: thisreidwrites.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Apart from describing the tasks, talk about the leave policy, workplace bonuses, yearly paid leaves, vacation plans, health insurance, employee stock options etc. This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis.

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You've Heard of the 80 – 20 Rule???

Make or Break Moments

Someone asked him if people took advantage of Nordstrom’s famous return policy. You’ll all heard the story about the customer who returned a tire to Nordstroms and they didn’t even sell tires. But the associate smiled and happily gave the customer a refund. There are some people that take advantage.&#

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No customer satisfaction from TSA

Service Untitled

The issues of full-body scans and increasingly more aggressive pat downs have created a social media blitz these last few days. A website called optoutday.com has called for a boycott of the body image scanners tomorrow which is the busiest travel day of the year. As of 10 p.m.

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The Old College Try

Customers Rock!

I recently had an experience with a major car rental company that left me appreciative of individual effort and frustrated at the inability of the company to meet the needs of the customer. She did (eventually), but she wasn’t able to do so immediately (by policy.) The customer doesn’t care whether you try harder.

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CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Web/Tech women work/life balance

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