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How to improve customer service in the digital world

Service Untitled

So how can Wells Fargo and other institutions or businesses become more customer service friendly? Why isn’t there an application that will take my phone number and call me back as soon as the next customer service agent is available? Train customer service agents better.

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Lack of professionalism from airline attendants reflects badly for customer service

Service Untitled

It seems one of the attendants had been on her cellphone as the other attendant told all of the passengers over the intercom to turn off their phones as the flight was preparing to pull away from the gate. No matter what the industry or the government regulations, customer service is expected. ” Ouch!

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. OnlineOffice: Overview Get the Flash Player to see this player.

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. External Links External Links SynergyOne.co.uk

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Customer Relationships: Not Something You Can Set and Forget

Make or Break Moments

I have been going and doing my weight training three times a week and the cardio bike thing ever since. As a customer – it isn’t my speciality, so I don’t question, I just continue on. As a customer – I’m excited. So now I’m looking at my customers. No change.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Not policy.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. OnlineOffice: Overview Get the Flash Player to see this player.

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