article thumbnail

Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

article thumbnail

Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

system will be made public. If the system itself is learning from material it doesn’t own, and possibly sampling legally protected materials, who actually owns the output? Ask other office professionals what systems they’re using and how they’re using them. Assume that anything you do in an open A.I.

Skills 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Go Digital With Your Administrative Procedures

All Things Admin

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. You can quickly insert the contents of a PDF or image file onto a page of your OneNote notebook. Every administrative professional needs a procedures manual.

article thumbnail

How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
article thumbnail

Due Diligence for Mergers and Acquisitions – Why Include IT?

Small Business CEO

Randy Myers, CFO Magazine, states “For CFO’s, valuing the synergies to be realized by eliminating overlapping or redundant systems and operations is a fundamental aspect of M&A due diligence.” Take one scenario where the company being acquired had better systems than the acquiring company. Not planning ahead can be painful.

PDF 40
article thumbnail

Control Expenses – Automate Process Through Workflow Software

Small Business CEO

Organizations typically rely on a combination of major systems and manual transactions that are done off system. Few have a reliable, quick way of accessing the history of transactions, approval processes and communication between departments that span the various systems. Customer applications (e.g. Better documentation.

article thumbnail

Three Tips - Preparing for Economic Recovery

Small Business CEO

Others enter the data into payroll, into project tracking systems and then again into client billing systems. Patient and order information are then entered into the lab system. Example projects: Create interfaces between systems. Many financial systems have pre-defined interfaces for import files.

Fax 40