Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Make or Break Moments
APRIL 14, 2010
Here is a PDF of the marketing materials for the conference. If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. For more information visit SA-consulting group.
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Eat Your Career
AUGUST 28, 2023
to optimize scheduling; streamline customer service; transcribe meeting minutes; edit documents, photos, and videos; create dynamic presentations and graphics; even plan and organize multi-city travel. If you’re interested, here’s a screenshot and a downloadable PDF export of my list. You’re likely to be surprised!
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Small Business CEO
JANUARY 25, 2010
For those interested in benefiting from business process efficiency projects, sign up to receive the PDF “ Ten Critical Success Factors for Optimizing Business Processes “ Tags: Customer Service Entrepreneurs business processes competitors customer support feedback.
Small Business CEO
OCTOBER 11, 2011
Customer service reported serious complaints that affected patients. Her company, OPT Solutions , provides IT Evaluations, Software Selections and Retained CIO services to enable growth, reduce costs and increase productivity. Sign up to receive the PDF “ Ten Critical Success Factors for Optimizing Business Processes ”.
Small Business CEO
DECEMBER 15, 2009
Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.
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