Rocky tax season could lead to slow refunds for employees
BMT Office Administration
MARCH 16, 2022
A portion of this backlog is due to pandemic-related payroll credits. Bear in mind, however, its previous attempt to hire 5,000 customer service reps was underwhelming—it’s been able to fill fewer than 200 positions. Who would want to spend their days being browbeaten over the phone by angry taxpayers?
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