Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Sign up for my monthly newsletter by clicking here. This isn’t urgent!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. Sign up for my monthly newsletter by clicking here. This isn’t urgent!”

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Men With Pens

MAY 19, 2010

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Turn off the phone while working and don’t answer every call. They have to stay on top of everything. Turn down invitations to go play.

2010 40

2010 AT&T Email Customer Service 40