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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Learn how to plug in new content at the technical level even if you have a committed staff member. Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally. Staff members leave, and cross-training is critical.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Army officer turned software engineer; Ge Wang, a lawyer who became the owner of a menswear business; and Monique Greenwood, a magazine editor-in-chief turned innkeeper. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes. You’ll meet Jon Deng, a U.S.

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Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service.

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The One Thing You Should Never Do as a Business Owner

Tips From T. Marie

After 8+ years of being the owner of a small business, there are a ton of lessons I’ve learned. But perhaps the most important lesson I’ve learned as a business owner and personally is the one thing I should never do. Of course, I’ve learned this lesson the way many of us do, the hard way. Never forget that things change.

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‘Social listening’ can help businesses become more effective

Service Untitled

For those of you who are unfamiliar with the concept, media marketing software combines both monitoring and analytics to help us listen, understand, and engage. Through Facebook and Twitter, conversations can be measured to help attract new customers, and ultimately these customers can become advocates helping our businesses to grow. .”

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Measuring the Impact of Social Media

Customers Rock!

However, the fact that social media is a web-based activity gives companies (especially those in the Business to Consumer space) the opportunity to measure actual product purchases coming from social media. Dell is one of the most commonly cited examples of this from their Twitter Dell Outlet account. Sanuk is another example.

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Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

You can no longer deny the benefits of cloud services like document storage, subscription based cloud software services and virtual office space with shared project management. It was so much easier to purchase content or re-post someone else’s content with scant changes. Customer Service Goes SOCIAL.

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