article thumbnail

Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: A webinar prep checklist for presenters , listing critical tasks and system checks before speaking. Everything is right there in your procedures manual!

article thumbnail

Qualities Of A Great Assistant

Office Dynamics

Customer-service focused. P.S. If you want to hear the real secrets of star-performing assistants, join our free webinar on June 4 called The Star Performer’s Secret Sauce: 25 Proven Tips to Administrative Excellence! Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Good listener.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Future-Proof Your Career

Office Dynamics

In fact, I covered 9 elements in a webinar I hosted in February this year. 12. Give over-the-edge customer service to internal and external customers. This is a skill everyone needs regardless of their title or position. CEOs need to be resilient… and so does the person in the mail room.

2016 100
article thumbnail

Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

My entrepreneurial spirit led me to co-found and manage operations at Matrix Group International, a Web development firm in the Washington, D.C., What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! I know this to be true!

article thumbnail

Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

2010 100
article thumbnail

Experience vs. a university degree part two

Practically Perfect PA

Yes I have taken numerous courses to assist with my role both internal office courses and external professional courses. Yes, NVQ’s in Customer Services and Business Administration. I keep myself refreshed in basic computer skills and attend webinars and conferences on best EA practice, but no formal qualifications.

IAAP 100
article thumbnail

10 Positive Ways How Recruit CRM Has Been Changing The Recruiting World

Recruit CRM

To measure internal processes with pinpoint accuracy, you need advanced reports. In January 2021, we published our first E-book on creating a remote recruitment agency and held webinars across countries helping recruitment entrepreneurs figure out how to go fully remote, pandemic or no pandemic!